North Star Brain and Memory Clinic , we values your privacy and is committed to protecting the personal information you provide when visiting our website, northstarclinictaos.com .
This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our Website. By accessing or using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Voluntarily Provide
We may collect personal information that you voluntarily submit through our Website, including:
- Full name
- Email address
- Telephone number
- Mailing address
- Information submitted through contact forms
- Appointment requests
- Any other information you choose to provide
Information Automatically Collected
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages viewed
- Date and time of access
- Website usage statistics
This information helps us improve the functionality, performance, and security of our Website.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Schedule appointments or consultations
- Communicate with you regarding services
- Improve Website functionality and user experience
- Monitor and analyze Website traffic
- Maintain Website security
- Comply with legal and regulatory obligations
3. Protected Health Information (PHI)
North Star Brain and Memory Clinic is committed to protecting patient privacy.
Please note that information submitted through website contact forms or standard email communications may not be fully secure. We recommend that you do not transmit sensitive medical information through online forms unless specifically instructed to do so.
Any Protected Health Information (PHI) collected as part of patient care is governed by applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and related regulations.
Patients receiving clinical services may receive a separate Notice of Privacy Practices explaining how medical information is used, disclosed, and protected.
4. Cookies and Analytics
Our Website may use cookies and similar technologies to:
- Enhance user experience
- Store user preferences
- Analyze Website performance
- Measure visitor engagement
- Improve Website content and services
You may choose to disable cookies through your browser settings; however, some Website features may not function properly.
5. Third-Party Services
We may use trusted third-party providers to assist with Website operations and business functions, including:
- Website hosting services
- Analytics platforms
- Scheduling systems
- Email communication services
- Security and maintenance providers
These providers may have access to information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security safeguards.
6. Information Sharing and Disclosure
We do not sell, rent, lease, or trade your personal information to third parties.
We may disclose information:
- As required by law
- To comply with court orders or legal processes
- To protect the rights, property, or safety of North Star Brain and Memory Clinic
- To authorized service providers assisting in our operations
- As otherwise permitted under applicable healthcare privacy laws
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security.
8. Third-Party Links
Our Website may contain links to external websites for informational purposes.
We are not responsible for the content, privacy practices, or security measures of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
9. Children’s Privacy
This Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children through our Website. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.
10. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Object to certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
North Star Brain and Memory Clinic
208 Paseo Del Pueblo Sur, Suite 104
Taos, New Mexico 87571
Phone: (505) 514-2588
Important Notice
Submitting information through this Website, including contact forms or email communications, does not establish a provider-patient relationship. If you are experiencing a medical emergency, call 911 immediately or seek care at the nearest emergency department.